St. Louis Children’s Hospital (SLCH) received 15 awards for achievement of excellence in patient satisfaction from Professional Research Consultants (PRC). The company measures patient satisfaction for health systems, including BJC. The winners were:
Awards of Distinction: Overall Quality of Care to St. Louis Children’s Hospital Specialty Care Center and SLCH Emergency Unit
These awards recognize health care facilities that score at or above the 100th percentile for the Overall Quality of Care percent
“Excellent” score in PRC’s national client database for the prior calendar year.
Top Performer to St. Louis Children’s Hospital Specialty Care Center Outpatient Surgery Services
This award is for outpatient services lines, inpatient units and outpatient clinics that score at or above the 100th percentile for the Overall Quality of Care percent “Excellent” score in PRC’s national client database for the prior calendar year.
5-Star Award Winners
St. Louis Children’s Hospital Specialty Care Center
• Outpatient Therapy Services
• Outpatient Oncology Services
• Outpatient laboratory Services
• Outpatient Radiology Services
• Outpatient Therapy Services
St. Louis Children’s Hospital
• Outpatient Surgery Services
• Outpatient Pediatric Services
• Outpatient Behavioral Health Services
• Outpatient Radiology Services
• Outpatient Surgery Services
• Outpatient Services
Awards are for health care facilities, providers, outpatient service lines and inpatient units that score in the top 10 percent (at or above the 90th percentile) in PRC’s national client database for the prior calendar year. These awards are based in the percentage of patients who answer “excellent” for the Overall Quality of Care question.
